Bilingual Patient Access & Scheduling Specialist

Umcelpaso; El Paso (TX); Hybrid; USD 36,000 - 54,000; Full time

Job summary

University Medical Center of El Paso seeks a Registrar Scheduler to support patient flow by scheduling, registering and greeting patients in a high-volume clinic. You will verify eligibility, obtain pre-certifications, and ensure accurate charges and records for billing.

Requires 1 year in scheduling or patient access; CHAA and bilingual English/Spanish are preferred. High school diploma required; associate degree and ICD familiarity preferred.

Qualifications

• Ability to manage multiple tasks with excellent customer service.
• Ability to deal tactfully with patients, visitors and staff.
• Basic computer literacy and keyboarding skills.
• Effective written and verbal communication skills.
• Analytical and problem-solving abilities.
• Knowledge of commercial and managed care payors and terminology.
• Keeping up-to-date with changing insurance plan requirements.
• Knowledge of medical terminology; ICD coding preferred.
• Bilingual English/Spanish highly preferred.
• Organizational skills and ability to work under pressure.
• Fast-paced environment capable of handling interruptions.

Skills

Customer service

Interpersonal skills

Computer literacy

Communication

Analytical skills

Insurance terminology

Insurance policy knowledge

Medical terminology

Bilingual English/Spanish

Organization

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

CHAA certification preferred

Job description

University Medical Center of El Paso seeks a Registrar Scheduler to support patient flow by scheduling, registering and greeting patients in a high-volume clinic. You will verify eligibility, obtain pre-certifications, and ensure accurate charges and records for billing.

Requires 1 year in scheduling or patient access; CHAA and bilingual English/Spanish are preferred. High school diploma required; associate degree and ICD familiarity preferred.