Clinic Receptionist & Practice Support Specialist

bronsonhg; Battle Creek (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

Bronson Family Medicine in Battle Creek, MI is seeking a Practice Support Assistant (Clinic Receptionist) for full-time, 40 hours/week at the Helmer Rd location. You will greet patients, answer phones, schedule and check-in, process insurance information, and support a busy clinic team.

Ideal candidates have a high school diploma or GED with 3–6 months related experience, proficient keyboarding, and strong customer service.

Qualifications

• High school diploma or GED required; 3–6 months related experience preferred.
• Previous experience with medical insurance is highly preferred.
• Proficient keyboarding and computer skills; ability to file accurately and maintain records.
• Excellent verbal and written communication; professional customer service.
• Ability to handle confidential information and work in a team environment.

Responsibilities

• Register patients and verify demographics and insurance information.
• Collect co-payments and process payments in the system.
• Schedule and coordinate patient appointments and referrals.
• Maintain patient records per required standards and confidentiality.

Skills

Keyboarding

Professional communication

Customer service

Organizational skills

Confidentiality

Team environment

Math skills

Education

High school diploma or GED

Tools

MISYS

Tiger system

Practice management software

Job description

Bronson Family Medicine in Battle Creek, MI is seeking a Practice Support Assistant (Clinic Receptionist) for full-time, 40 hours/week at the Helmer Rd location. You will greet patients, answer phones, schedule and check-in, process insurance information, and support a busy clinic team.

Ideal candidates have a high school diploma or GED with 3–6 months related experience, proficient keyboarding, and strong customer service.