Clinic Reception & Scheduling Specialist

Centerwell; South Beach (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

CenterWell is seeking a Receptionist I to deliver a welcoming and professional experience for patients, providers, and visitors while supporting daily clinic operations. You will manage provider schedules, coordinate appointments, confirm visits, and handle rescheduling and no-show follow-up.

The role requires organization, attention to detail, and the ability to multitask in a fast-paced healthcare setting, with duties including answering calls, greeting guests, and assisting with office

Qualifications

• High School Diploma or GED.
• 1+ year experience in healthcare or strong customer service background.
• Excellent customer service and phone etiquette.
• Ability to multitask in a fast-paced healthcare setting.
• Knowledge of MS Office (Word, Excel, Outlook).
• Bilingual in English and Spanish (preferred).

Responsibilities

• Route incoming and outgoing calls and greet visitors.
• Coordinate patient appointments and manage provider schedules.
• Answer routine inquiries and direct callers.
• Process mail and support general office operations.
• Maintain visitor records.

Skills

Customer service

Phone etiquette

Multitasking

Organized

Team player

MS Office

Education

High School Diploma or GED

Tools

EMR Systems

Job description

CenterWell is seeking a Receptionist I to deliver a welcoming and professional experience for patients, providers, and visitors while supporting daily clinic operations. You will manage provider schedules, coordinate appointments, confirm visits, and handle rescheduling and no-show follow-up.

The role requires organization, attention to detail, and the ability to multitask in a fast-paced healthcare setting, with duties including answering calls, greeting guests, and assisting with office