Clinic Reception Lead & Front Desk Coach

Community-Health-Center-of-Snohomish-County; Everett (WA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Vacation time

Paid sick leave

10 holidays

403(b) Safe Harbor retirement plan

Disability and life insurance

Second language bonus

Job summary

Community Health Center of Snohomish County is seeking a Medical Receptionist Lead to join our clinic team. The role performs clerical, reception and administrative tasks: answers calls, schedules appointments, checks in patients, maintains medical charts and handles billing information.

Leadership duties include interviewing and hiring, training and mentoring staff, overseeing scheduling and timekeeping, and coordinating with the Practice Manager.

Qualifications

• High school diploma or equivalent.
• Post-secondary office coursework preferred.
• Graduate of Medical Administrative Assistant Certification program preferred.

Responsibilities

• Greet patients and visitors; respond to inquiries and provide scheduling information.
• Check in, register and schedule patients; maintain demographics and charts.
• Verify insurance eligibility and assist with billing questions.
• Process payments and reconcile daily deposits.
• Assist Practice Manager with staff recruitment, training and performance evaluations.
• Maintain confidentiality of patient information and ensure orderly reception area.
• Open/close clinic and manage reception area and workflow.

Skills

English proficiency

Team leadership

Communication

Problem solving

Customer service

Attention to detail

Microsoft Office

Medical terminology

Education

High school diploma

Post-secondary office coursework

Medical Administrative Certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Community Health Center of Snohomish County is seeking a Medical Receptionist Lead to join our clinic team. The role performs clerical, reception and administrative tasks: answers calls, schedules appointments, checks in patients, maintains medical charts and handles billing information.

Leadership duties include interviewing and hiring, training and mentoring staff, overseeing scheduling and timekeeping, and coordinating with the Practice Manager.