Dental Front Desk Specialist - Bilingual Pay & Benefits

Community-Health-Center-of-Snohomish-County; Arlington (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vacation & sick leave

403(b) Retirement plan

Life insurance

Job summary

Community Health Center of Snohomish County is seeking a Dental Receptionist to join the clinic team. You will handle front-desk duties, greet patients, schedule appointments, verify demographics, and support insurance processing in a fast-paced setting.

The role emphasizes accurate data entry, customer service, and teamwork with healthcare providers. Experience in dental administration is a plus; benefits include health insurance and paid time off.

Qualifications

• Reads, speaks, understands and writes proficiently in English.
• Works independently and is self-directed.
• Works effectively in team environment.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Works with initiative, energy and effectiveness in a fast-paced environment.
• Produces work in high quantity and quality.
• Problem-solves with creativity and ingenuity.
• Remains calm and effective in high pressure and emergency situations.
• Use of multi-line telephones and other office machines.
• Proficiency in Microsoft Office applications; Word, Excel and Outlook.

Responsibilities

• Greets patients, interpreters and visitors, in person and by phone, in a prompt, courteous and helpful manner, responds to inquiries, takes messages, and provides accurate information regarding schedules and services.
• Checks in, registers and schedules patients in the practice management system. Maintains appointment schedule and follows office scheduling policies.
• Verifies and updates all demographic information in the electronic record at each patient visit.
• Assists in managing patient flow in a timely and efficient manner. Coordinates distribution of walk-in and add-on patients appropriately.
• Interfaces with back office regarding walk-in patients, cancellations, recalls and delays to ensure smooth patient flow.
• Verifies income for sliding fee patients and assists in the completion of the sliding fee application as delegated.
• Receives patient payments, answers or appropriately refers billing questions, and maintain appropriate records of all financial transactions.
• Orders interpreter and transportation services and interfaces with other outside organizations regarding patient services.
• Maintains adequate inventory of office supplies and clinical forms.
• Performs maintenance and troubleshoot operations of office equipment and machines.
• Adheres to organizational infection control practices and attendance standards.

Skills

English proficiency

Self-direction

Teamwork

Organization

Proactivity

Quality focus

Problem solving

Stays calm

Telephone skills

MS Office

Education

High school diploma

Office Skills Certification

Dental Administrative Assistant Certification

Tools

Electronic health record (EHR) systems

Practice management software

Insurance billing software

Job description

Community Health Center of Snohomish County is seeking a Dental Receptionist to join the clinic team. You will handle front-desk duties, greet patients, schedule appointments, verify demographics, and support insurance processing in a fast-paced setting.

The role emphasizes accurate data entry, customer service, and teamwork with healthcare providers. Experience in dental administration is a plus; benefits include health insurance and paid time off.