Dental Front Desk & Patient Services Coordinator

CHC of Snohomish County; Arlington (WA); Vor Ort; USD 35.000 - 48.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Retirement plan

Holiday pay

Language proficiency incentive

Zusammenfassung

Community Health Center of Snohomish County is hiring a Dental Receptionist to support clinic operations, answer calls, schedule appointments, check-in patients, and manage billing information. This role emphasizes accuracy, confidentiality and customer service in a busy dental setting.

Ideal candidates are fluent in English, able to work independently and in teams, and comfortable with Microsoft Office and dental terminology; prior billing experience and EHR exposure are preferred.

Qualifikationen

• Reads, speaks, understands and writes proficiently in English.
• Works independently and is self-directed.
• Works effectively in team environment.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Works with initiative in a fast-paced environment.
• Produces work in high quantity and quality.
• Problem-solves with creativity and ingenuity.
• Remains calm in high pressure situations.
• Uses multi-line telephones and office machines.
• Proficient in Microsoft Office (Word, Excel, Outlook).

Aufgaben

• Greets patients and interpreters courteously in person and by phone.
• Checks in, registers and schedules patients in the practice management system.
• Verifies and updates demographic information at each visit.
• Manages patient flow and coordinates with back office staff.
• Handles billing questions and processes patient payments.
• Maintains neat reception area and inventory of supplies.

Kenntnisse

Customer service

Multitasking

Teamwork

Communication

Problem solving

Calm under pressure

Microsoft Office

Phone etiquette

Scheduling

Data entry

Ausbildung

High school diploma

Tools

Microsoft Office

Electronic health record

Jobbeschreibung

Community Health Center of Snohomish County is hiring a Dental Receptionist to support clinic operations, answer calls, schedule appointments, check-in patients, and manage billing information. This role emphasizes accuracy, confidentiality and customer service in a busy dental setting.

Ideal candidates are fluent in English, able to work independently and in teams, and comfortable with Microsoft Office and dental terminology; prior billing experience and EHR exposure are preferred.