Clinic Ops Leader - Rheumatology & Endocrinology

Uclahealthcareers; Burbank, Northern (CA, KY); Hybrid; USD 73,000 - 146,000; Full time

Job summary

UCLA Health's Burbank Office is seeking a Practice Manager to lead the day-to-day operations, ensuring a patient-centered experience and a collaborative team culture. You will drive efficiency, staff coordination, and high-quality care across clinical and administrative teams in a busy outpatient setting.

Responsibilities include scheduling, staffing, budgeting, vendor relations, and revenue-cycle oversight, with a focus on HIPAA compliance, quality initiatives, and exceptional patient service

Responsibilities

• Serve as the primary liaison between staff, providers, and leadership.
• Oversee inventory, supplies, and vendor relationships.
• Manage budgets, billing, and revenue cycle processes; monitor copay collections.
• Maintain HIPAA/OSHA compliance and lead quality improvement initiatives.
• Champion outstanding customer service and ensure high-quality patient care.
• Hire, train, and mentor front- and back-office staff; promote professional development.
• Oversee daily clinic operations, patient flow, scheduling, and staff coordination.

Skills

Communication

Resource coordination

Financial management

Compliance & quality

Patient experience

Team leadership

Clinic operations

Job description

UCLA Health's Burbank Office is seeking a Practice Manager to lead the day-to-day operations, ensuring a patient-centered experience and a collaborative team culture. You will drive efficiency, staff coordination, and high-quality care across clinical and administrative teams in a busy outpatient setting.

Responsibilities include scheduling, staffing, budgeting, vendor relations, and revenue-cycle oversight, with a focus on HIPAA compliance, quality initiatives, and exceptional patient service