Clinic Manager - Rheumatology & Endocrinology, Burbank

UCLA Health; Burbank (CA); On-site; USD 73,000 - 150,000; Full time

Job summary

UCLA Health in Burbank, CA seeks a Practice Manager to lead the immediate care clinic, ensuring seamless day-to-day operations, exceptional patient experiences, and a collaborative team culture.

You will work closely with clinical and administrative staff, physicians, and leadership to drive quality, safety, and efficiency, while overseeing staffing, scheduling, budgeting, and vendor relationships.

Qualifications

• Supervisory experience in recruitment, performance appraisal, and training.
• Ability to analyze information to set objectives and identify implications.
• Proficiency with MS Word and Excel.
• Interpersonal skills to work with diverse staff and clinicians.
• Working knowledge of medical terminology.
• Familiarity with computerized scheduling and registration systems.
• Knowledge of major medical insurance plans.
• Willingness to work occasional weekends or evenings.

Responsibilities

• Serve as operational leader of the clinic ensuring day-to-day efficiency.
• Collaborate with clinical and administrative staff, physicians, and leadership.
• Oversee inventory, supplies, and vendor relationships.
• Manage budgets, billing, and revenue cycle processes.
• Maintain HIPAA compliance and lead quality initiatives.
• Drive patient experience improvements and staff development.
• Oversee patient flow, scheduling, and clinic operations.

Skills

Supervisory experience

Budget management

Vendor relations

Communication

Staff training

MS Word

Excel

Healthcare terminology

Tools

CareConnect system

Job description

Work Location: Burbank, CA, USA

Work Schedule

Monday - Friday:8:00-5:00 PM

Posted Date

09/28/2026

Salary Range: $73000.00 - 149600.00 Annually

Employment Type

Duration

Indefinite

Job #

33222

Primary Duties and Responsibilities

Join UCLA Health’s Burbank Office, a patient-centered clinic. We pride ourselves on delivering compassionate, efficient care in a collaborative environment where every team member’s contribution is valued. As Practice Manager, you will be the operational leader of our immediate care clinic, ensuring seamless day-to-day operations, exceptional patient experiences, and a thriving team culture. You’ll work closely with clinical and administrative staff, physicians, and leadership to drive quality, safety, and efficiency.

• Communication: Serve as the primary liaison between staff, providers, and leadership. Communicate updates, changes, and expectations clearly and effectively.
• Resource Coordination: Oversee inventory, supplies, and vendor relationships. Ensure the clinic is well-equipped and organized for optimal patient care.
• Financial Management: Manage budgets, billing, and revenue cycle processes. Monitor copay collections and support financial goals for the clinic.
• Compliance & Quality: Maintain compliance with healthcare regulations (HIPAA, OSHA, etc.), clinic policies, and UCLA Health standards. Lead quality improvement initiatives and monitor key performance metrics.
• Patient Experience: Champion outstanding customer service. Address patient concerns promptly and ensure every visitor receives compassionate, high-quality care.
• Team Leadership: Hire, train, and mentor front and back-office staff. Foster a positive, collaborative work environment and promote ongoing professional development.
• Clinic Operations: Oversee daily operations, including patient flow, scheduling, and staff coordination. Ensure the clinic runs smoothly and efficiently, even during high-volume periods.

Pay Range: $73,000.00 - $145,600.00 annually

Job Qualifications

Required:

• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.
• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.
• Working knowledge of medical terminology.
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.
• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.
• Working knowledge of major medical insurance plans.
• Ability to work occasional weekends or evenings as required.

Preferred:

• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.
• Working knowledge of the CareConnect system.
• Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic.
• Accounting skills to plan, prepare and analyze revenue and expense budgets.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.