Clinic Operations Lead: Elevate Patient Care & Efficiency

McLaren Health Care; Southfield (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

McLaren Health Care in Southfield, MI, seeks an Operations Supervisor to coordinate policies and procedures across clinics and satellite facilities, focusing on patient care, registration, insurance verification, and time-of-service collections.

You will select, train and supervise staff, enforce performance standards, develop budgets, analyze daily operations, and drive quality-improvement initiatives while maintaining confidentiality and compliance with health-system policies.

Qualifications

• Minimum of 5 years of experience in a medical setting.
• Excellent problem solving and interpersonal skills.
• Current Michigan driver’s license and proof of valid automobile insurance.
• Insurable under McLaren’s insurance program.

Responsibilities

• Coordinate, organize and implement policies and procedures for patient care and clinics.
• Select, train and supervise department staff and supervise daily duties.
• Develop department goals and manage budgets within approved limits.
• Monitor productivity, scheduling, payroll data and internal reporting.
• Ensure compliance with health system policies, AIDET training and confidentiality.
• Lead quality-improvement initiatives and performance reviews.

Skills

Staff supervision

Budgeting

Operations analysis

Revenue cycle

Policy implementation

Communication

Education

High school diploma

Associates degree

Bachelor's degree

Job description

McLaren Health Care in Southfield, MI, seeks an Operations Supervisor to coordinate policies and procedures across clinics and satellite facilities, focusing on patient care, registration, insurance verification, and time-of-service collections.

You will select, train and supervise staff, enforce performance standards, develop budgets, analyze daily operations, and drive quality-improvement initiatives while maintaining confidentiality and compliance with health-system policies.