Clinic Operations Supervisor

CHRISTUS Health; New Braunfels (TX); On-site; USD 52,000 - 75,000; Full time

Job summary

CHRISTUS Health in New Braunfels, TX seeks a Practice Supervisor to assist the Practice Manager in business operations and staff oversight. You will ensure data accuracy, prepare financial reports, handle complex service issues, and maintain provider and staff communications.

The role involves budgeting, policy implementation, staff training, and ensuring high-quality patient care. Strong accounting, cash handling, and HIPAA compliance are essential in this clinic operations position.

Qualifications

• High school diploma or equivalent required.
• Associates or bachelor degree preferred; 3 years of management experience acceptable in lieu.
• Minimum two years clinic supervisory experience.
• Excellent interpersonal, written and oral communication and reporting skills.
• Competent in financial reimbursement, billing and collections, CPT, ICD9, ICD10 and HCPCS coding.
• Knowledge of occupational health and Texas Worker’s Comp laws & regulations preferred.
• Must be computer literate and have strong organizational skills.

Responsibilities

• Trains and orients assigned staff in accordance with policies and procedures.
• Assists with developing and implementing annual operational plan and budget.
• Monitors and controls clinic expenditures within budget.
• Responsible for ordering medical and office supplies.
• Supervises handling of all cash, including balancing at end of day and deposits.
• Reconciles deposit batches.
• Possibly contacts patients to resolve payment difficulties or payment plans.
• Supervises medical records release to insurers and physician offices.
• Evaluates performances and recommends merit increases, promotions and disciplinary actions.
• Interviews and recommends hiring and termination of clerical staff.
• Approves time cards in a timely manner.
• Processes clinic invoices for payment.
• Provides support to Practice Administrator/Manager.
• Works with staff and providers to ensure quality patient care and services.
• Resolves patient complaints quickly and courteously.
• Ensures HIPAA compliance and confidentiality.
• Maintains policies, objectives, safety and infection control.
• Manages workers’ compensation cases and coordinates care, authorizations and referrals.
• Follows applicable rules and regulations.
• Files all necessary paperwork within designated timeframes.

Skills

Interpersonal communication

Reporting skills

Organizational skills

Billing and collections

Education

High school diploma or equivalent

Associates or bachelor degree

3 years of management experience

Job description

CHRISTUS Health in New Braunfels, TX seeks a Practice Supervisor to assist the Practice Manager in business operations and staff oversight. You will ensure data accuracy, prepare financial reports, handle complex service issues, and maintain provider and staff communications.

The role involves budgeting, policy implementation, staff training, and ensuring high-quality patient care. Strong accounting, cash handling, and HIPAA compliance are essential in this clinic operations position.