Clinic Operations & Patient Care Assistant

Ascension; Indianapolis (IN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health coverage

Employer-matched 403(b)

Pro-rated PTO & Holidays

Tuition reimbursement (Vocare)

Employee Assistance Program

Parental leave

Adoption assistance

Family benefits

Legal and pet insurance (optional)

Transportation savings

Job summary

Ascension Medical Group Clinic in Indianapolis, IN is seeking a Front Desk/Patient Access role within the Primary Care team. You’ll welcome patients, verify demographics and insurance, and support smooth check-in and check-out with a hospitality-focused approach.

You’ll also help secure insurance authorizations, process co-pays and deposits, and keep the clinic’s daily flow aligned with the care team. A high school diploma or one year of related experience is required.

Qualifications

• High School diploma equivalency or 1 year of applicable job-specific experience is required.

Responsibilities

• Create a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness.
• Lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient’s journey is documented correctly from the start.
• Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision.
• Orchestrate the clinic’s daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

Job description

Ascension Medical Group Clinic in Indianapolis, IN is seeking a Front Desk/Patient Access role within the Primary Care team. You’ll welcome patients, verify demographics and insurance, and support smooth check-in and check-out with a hospitality-focused approach.

You’ll also help secure insurance authorizations, process co-pays and deposits, and keep the clinic’s daily flow aligned with the care team. A high school diploma or one year of related experience is required.