Clinic Operations & Onboarding Coordinator

Momentum Behavior Services; Rochester (MN); On-site; USD 58,000 - 67,000; Full time

Job summary

Momentum Behavior Services is seeking a Practice Coordinator in Rochester, MN to ensure smooth clinic operations, welcome families, coordinate schedules, and support onboarding of new team members. The role emphasizes front-office management, documentation, and cross-team communication to deliver consistent ABA services.

Responsibilities include daily center operations, onboarding, and coordinating with therapists while maintaining a welcoming environment.

Qualifications

• Experience in healthcare, behavioral health, or ABA preferred.
• Strong interpersonal, organizational, and multitasking skills.
• Proficiency in Microsoft Office, Google Workspace, and scheduling platforms.

Responsibilities

• Oversee and support the daily front office and administrative functions of the clinic.
• Opening the center on a daily basis to ensure scheduling and opening duties are completed prior to learners and RBTs arriving.
• Serve as the first point of contact for learners, caregivers, and staff; ensure a welcoming, professional environment, including managing and directing phone calls throughout the day.
• Day to day scheduling for the center through our EHR platform and coordinating cross-center support when needed.
• Back-end operational support, including managing timecards and time off requests, tracking attendance and scheduling patterns, and completing audits to ensure accurate documentation and time keep reporting.
• Back-up support to therapists for non-clinical related items such as; policy clarification, supporting a clean/spill, gathering supplies if therapists are unable to do so or watching a client if appropriate while staff takes a break.

Skills

Interpersonal skills

Organizational skills

Multitasking

Scheduling platforms

Microsoft Office

Google Workspace

Customer service

Healthcare/ABA experience

Education

Associate’s or Bachelor’s degree in Business Administration/Healthcare Administration

Tools

EHR platform

Job description

Momentum Behavior Services is seeking a Practice Coordinator in Rochester, MN to ensure smooth clinic operations, welcome families, coordinate schedules, and support onboarding of new team members. The role emphasizes front-office management, documentation, and cross-team communication to deliver consistent ABA services.

Responsibilities include daily center operations, onboarding, and coordinating with therapists while maintaining a welcoming environment.