Clinic Operations Manager – Scheduling & Team Coordination

Helping-Hands-Family-; Leesburg (VA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

401k with match

Short & long term disability

PTO, paid holidays, and paid family-le

Paid employee referral program

Opportunities for career advancement

Job summary

Helping Hands Family seeks an Office Manager to oversee day-to-day clinic operations in Leesburg, VA. The role coordinates scheduling, workload distribution, onboarding, and performance discussions in collaboration with the Clinical Director and Regional Director of Operations.

The ideal candidate will have a Bachelor’s degree in healthcare or business and experience leading healthcare teams, with strong customer service, organizational, and ABA terminology knowledge.

Qualifications

• Bachelor’s degree in healthcare, business, or related field.
• 3 years of progressive leadership responsibilities in a healthcare facility/clinic.
• Supervisory experience preferred in registration or clinic operations.
• Knowledge of basic customer service principles and practices.
• Familiarity with ABA terminology and medical terminology.

Responsibilities

• Oversee daily operations and coordinate staff schedules for full coverage.
• Handle front desk activities and serve as escalation point for inquiries.
• Collaborate with scheduling to optimize client and staff schedules.
• Organize monthly team meetings and coordinate workflow changes.
• Manage attendance and onboarding/offboarding processes.
• Other duties as assigned.

Skills

Customer service

Computer systems

ABA terminology

Communication

Organizational skills

Team player

Education

Bachelor’s degree in healthcare or business

Tools

Medical database

Clinic software

Job description

Helping Hands Family seeks an Office Manager to oversee day-to-day clinic operations in Leesburg, VA. The role coordinates scheduling, workload distribution, onboarding, and performance discussions in collaboration with the Clinical Director and Regional Director of Operations.

The ideal candidate will have a Bachelor’s degree in healthcare or business and experience leading healthcare teams, with strong customer service, organizational, and ABA terminology knowledge.