Clinic Operations Manager – Pain & Spine Care

East Carolina Anesthesia Associates; Charlotte (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Disability insurance

Flexible spending account

Paid time off

Job summary

East Carolina Anesthesia Associates in Charlotte, NC seeks an Office Manager for the Ballantyne location to oversee daily operations and drive efficiency in a busy pain management clinic. The role partners with physicians, coordinates staff, handles scheduling, credentialing, budgeting, and vendor relations, and ensures a high-quality patient experience.

Onsite, with Monday–Friday hours, this position requires strong communication, leadership, and problem-solving skills to maintain a compliant,

Qualifications

• Minimum 3 years of healthcare operations experience.
• Bachelor’s degree preferred.
• Ability to supervise office staff and manage front/back office operations.
• Strong financial and operational acumen and problem-solving skills.
• Excellent communication and relationship-building abilities.
• Experience coordinating credentialing, scheduling, and vendor relations.

Responsibilities

• Direct supervisor and operational leader for all office staff and daily operation of the practice.
• Manage staffing, scheduling, coverage, performance, and productivity.
• Oversee daily clinical and administrative workflow for efficient patient flow and experience.
• Lead onboarding, training and integration of new staff.
• Address patient concerns promptly and professionally.
• Coordinate physician schedules and physician leadership alignment.
• Coordinate credentialing, enrollment, and vendor relations with HR and shared services.

Skills

Communication

Leadership

Financial acumen

Project management

Time management

Interpersonal skills

Education

Bachelor's degree preferred

Job description

East Carolina Anesthesia Associates in Charlotte, NC seeks an Office Manager for the Ballantyne location to oversee daily operations and drive efficiency in a busy pain management clinic. The role partners with physicians, coordinates staff, handles scheduling, credentialing, budgeting, and vendor relations, and ensures a high-quality patient experience.

Onsite, with Monday–Friday hours, this position requires strong communication, leadership, and problem-solving skills to maintain a compliant,