Clinic Operations Manager - Mon-Fri, No Weekends

UPMC; Lancaster (Lancaster County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Growth opportunities

Excellent benefits

Pleasant work environment

Friendly team

Job summary

UPMC is seeking a full-time Office Manager for Highlands Family Practice in Lancaster. You’ll support day-to-day operations, oversee scheduling templates, inventory, ordering, and equipment maintenance to ensure a seamless patient experience.

This role reports to the Practice Manager, involves coordinating staff, maintaining policies, and providing administrative support with a patient-centric approach. Mon-Fri, no weekends; travel minimal to other local locations as needed.

Qualifications

• Bachelor's or Associate + healthcare/management experience or High School + 3 years healthcare/management experience
• Previous clinical experience is preferred
• Act 34 licensure/certifications are required

Responsibilities

• Coordinate provider scheduling and templates.
• Oversee operational processes and daily administrative functions.
• Manage supply inventory and ordering for the practice.
• Coordinate equipment maintenance for the department.
• Maintain patient-centric culture and respond to patient issues.
• Communicate with Practice Manager on personnel, supplies, and issues.
• Ensure scheduling and templates support timely patient access.
• Assist with policy adherence and department procedures.

Skills

Scheduling coordination

Inventory management

Administrative support

Policy compliance

Education

Bachelor's in Health Care or Business

Associate's in Health Care or Business

High School Diploma with relevant experience

Job description

UPMC is seeking a full-time Office Manager for Highlands Family Practice in Lancaster. You’ll support day-to-day operations, oversee scheduling templates, inventory, ordering, and equipment maintenance to ensure a seamless patient experience.

This role reports to the Practice Manager, involves coordinating staff, maintaining policies, and providing administrative support with a patient-centric approach. Mon-Fri, no weekends; travel minimal to other local locations as needed.