Clinic Operations Manager

Baptist Memorial Health Care; Memphis (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

The Practice Manager at Baptist Memorial Health Care oversees office operations including planning, scheduling, organizing, and coordinating administrative activities to ensure efficient daily clinic operations. They supervise clinic staff and processes such as registration, check-out, and financial matters, ensure compliance with state regulations, and report unresolved issues to leadership.

A Bachelor's degree and at least two years of office experience are required, with preferred supervisory

Qualifications

• 2 years experience in office setting.
• Bachelor's Degree required.
• Ability to defuse volatile situations and address patient/customer concerns.

Responsibilities

• Communicates vision, policies and procedures, goals, assess strengths and weaknesses of employees, and makes recommendations for changes to improve performance.
• Supervises all facets of office operations including office management, implementation of procedures, records management, collection and reporting of stats and data.
• Assist the Director in the development and implementation of policies within the office. Develops operation procedures, forms, and systems. Prepares manuals and other materials describing procedures, systems, work processes, and standards and provides training as appropriate to implement such changes or to introduce new systems.
• Manages and maintains efficient and effective control and distribution of assigned inventory, supplies, monitors expenditures through review and processing of accounts payable, and assists in the preparation and maintenance of the office budget.
• Prepares, monitors, and maintains departmental records and reports.
• Plans, coordinates, and provides administrative activities to include answering telephones, scheduling meetings, answering confidential correspondence, attending meetings and taking minutes.
• Completes assigned goals.

Skills

Conflict resolution

Medical terminology

Analytical skills

Education

Bachelor's Degree

Tools

Spreadsheet

Word processing

Job description

The Practice Manager at Baptist Memorial Health Care oversees office operations including planning, scheduling, organizing, and coordinating administrative activities to ensure efficient daily clinic operations. They supervise clinic staff and processes such as registration, check-out, and financial matters, ensure compliance with state regulations, and report unresolved issues to leadership.

A Bachelor's degree and at least two years of office experience are required, with preferred supervisory