Clinic Operations Lead - Front Desk & Admin

Baptist Memorial Health Care; Jonesboro (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Baptist Memorial Health Care seeks a Clinic Administrator to manage and direct clinic business operations, oversee transactions, and address patient and staff issues. You will monitor staff performance and ensure patient needs are satisfied, with focus on schedules and daily operations.

The role requires 5 years of office experience, a high school diploma, and strong computer literacy. BLS certification within 14 days of hire is required, and familiarity with a patient management system is

Qualifications

• 5 years of office experience or equivalent in an administrative role.
• Strong computer literacy and ability to use office software.
• Experience handling payroll and invoice processing is preferred.
• BLS certification required within 14 days of hire.

Responsibilities

• Provide administrative supervision and support for clinic office staff and resolve employee issues.
• Coordinate information from administration to clinic staff and ensure smooth operations.
• Prepare and submit reports for the business office and ensure accuracy of patient deductibles and co-pays.
• Handle daily bank deposits, reconciliation, and sign-off on invoices and clinic expenditures.
• Interview, hire, and terminate staff as needed and process payroll.
• Order office supplies and equipment and manage inventory.
• Greet and check-in patients, verify patient information, insurance documents and referrals.
• Address patient insurance and billing questions professionally and courteously.
• Enter data into the patient management system and provide backup support for related duties.
• Perform other related duties as required.

Skills

Office administration

Customer service

Payroll processing

Data entry

Education

High School Diploma

Tools

Patient management system

Job description

Baptist Memorial Health Care seeks a Clinic Administrator to manage and direct clinic business operations, oversee transactions, and address patient and staff issues. You will monitor staff performance and ensure patient needs are satisfied, with focus on schedules and daily operations.

The role requires 5 years of office experience, a high school diploma, and strong computer literacy. BLS certification within 14 days of hire is required, and familiarity with a patient management system is