Clinic Operations Leader: Scheduling, BI Onboarding & Care

Aces; Fresno (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

ACES in Fresno, CA is seeking a Clinic Operations Manager to support clinic operations through scheduling, staff coordination, and client engagement. You will manage BI onboarding, collaborate with HR and Clinical Directors, and oversee front desk duties and facility needs to ensure optimal service delivery and compliance.

The role emphasizes teamwork, HIPAA adherence, and professional presentation in a fast-paced clinical environment.

Qualifications

• Minimum of a high school diploma.
• Minimum of 4 years of experience in a professional office environment.
• Front desk or administrative support experience.
• Strong customer service background; client-facing preferred.
• Proficient in Microsoft Office Suite and other software.
• Excellent organizational, time management, and multitasking skills.
• Ability to adhere to HIPAA regulations.
• Professional demeanor and polished appearance.
• Ability to work independently with minimal supervision.

Responsibilities

• Scheduling Support: follow protocols to manage session cancellations and rescheduling.
• Coordinate BI onboarding and staff scheduling with HR and Clinical Directors.
• Oversee front desk duties and client/caregiver communications.
• Ensure center environment is clean, organized, and HIPAA compliant.
• Promote center events and manage daily clinic operations.
• Support inventory and facility-related requests.

Skills

Front desk experience

Administrative support

Customer service

Microsoft Office

HIPAA compliance

Communication skills

Multitasking

Organizational skills

Independence

Education

High school diploma

Tools

Microsoft Office

Project management tools

Job description

ACES in Fresno, CA is seeking a Clinic Operations Manager to support clinic operations through scheduling, staff coordination, and client engagement. You will manage BI onboarding, collaborate with HR and Clinical Directors, and oversee front desk duties and facility needs to ensure optimal service delivery and compliance.

The role emphasizes teamwork, HIPAA adherence, and professional presentation in a fast-paced clinical environment.