Clinic Operations Leader: Patient Experience & Team Growth

CommonSpirit Health; Lakewood (WA); On-site; USD 65,000 - 90,000; Full time

Job summary

Virginia Mason Franciscan Health seeks a Clinic Supervisor to lead daily clinic operations, manage administrative and clinical staff, and optimize patient flow and service delivery. The role emphasizes strong leadership, policy compliance, and continuous quality improvement to support excellent patient care.

The supervisor will oversee scheduling, registration, and check-in/check-out processes, ensure accurate patient data, and drive staff development and performance management in a

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Three years of work experience in a relevant discipline.
• None, upon hire

Responsibilities

• Supervise and evaluate daily clinic operations and staff performance.
• Resolve patient and staff concerns in a timely, courteous manner.
• Oversee scheduling, registration, check-in/check-out, and referrals to ensure efficient patient flow.
• Maintain accurate patient information in clinic systems and ensure data integrity.
• Identify and implement approved procedural changes to streamline operations

Skills

Staff supervision

Leadership

Staff development

Patient experience

Education

Bachelor’s degree in related field

Job description

Virginia Mason Franciscan Health seeks a Clinic Supervisor to lead daily clinic operations, manage administrative and clinical staff, and optimize patient flow and service delivery. The role emphasizes strong leadership, policy compliance, and continuous quality improvement to support excellent patient care.

The supervisor will oversee scheduling, registration, and check-in/check-out processes, ensure accurate patient data, and drive staff development and performance management in a