Clinic Operations Leader

Virginia Mason Franciscan Health; Lakewood (WA); On-site; USD 45,000 - 74,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Clinic Supervisor to lead daily clinic operations, ensuring efficient patient flow and exceptional service delivery. You will oversee administrative and clinical support staff, manage scheduling, facilities, and policies, and participate in quality improvement initiatives to optimize clinic performance.

The role requires strong leadership, communication, and a solid understanding of healthcare regulations, with a focus on patient satisfaction and

Qualifications

• Bachelor's degree in related field and one year related work experience.
• Three years' work experience in a related discipline.
• None, upon hire.

Responsibilities

• Oversee staff supervision and development, interview candidates, and manage performance.
• Resolve patient relations matters as first line of escalation.
• Supervise daily operations of patient experience, scheduling, registration, and other administrative duties to ensure timely, cost-effective delivery of care.
• Ensure patient information is accurately entered and maintained in systems per clinic policies.

Education

Bachelor's degree in related field

Job description

Virginia Mason Franciscan Health is seeking a Clinic Supervisor to lead daily clinic operations, ensuring efficient patient flow and exceptional service delivery. You will oversee administrative and clinical support staff, manage scheduling, facilities, and policies, and participate in quality improvement initiatives to optimize clinic performance.

The role requires strong leadership, communication, and a solid understanding of healthcare regulations, with a focus on patient satisfaction and