Clinic Operations Leader – Mental Health

Ellie Mental Health; Worcester (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Competitive salary

Dental insurance

Medical benefits

Job summary

Ellie Mental Health in Worcester seeks an Assistant Clinic Director to assist the Clinic Director in overseeing clinic performance and operations. You will support staffing, administration, and resource management while upholding our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

You will supervise therapy staff, ensure regulatory compliance, and contribute to improving access to quality mental health care for our community using Valant and Microsoft

Qualifications

• Master’s degree in behavioral sciences or related field; on track to licensure.
• Experience with completing DAs, treatment plans, and clinical case notes.
• Strong written and verbal communication skills; professional boundaries with clients.
• Ability to supervise, lead teams, and manage diverse caseloads.
• Proficient in Office 365 and electronic health record systems (Valant a plus).

Responsibilities

• Provide 1:1 supervision with therapy staff to review productivity, caseload, and documentation.
• Support Clinic Director with staffing, onboarding, and HR processes.
• Monitor clinic performance and implement opportunities to improve care quality.
• Coordinate with Clinic Director on scheduling, capacity planning, and administrative changes.

Skills

Clinical leadership

Strategic planning

Executive communication

Regulatory knowledge

Verbal communication

Written communication

Human resources principles

Time management

Microsoft 365 proficiency

EHR systems (Valant)

Education

Master's degree in behavioral sciences or related field

Tools

Valant

Microsoft 365 / Office 365

Job description

Ellie Mental Health in Worcester seeks an Assistant Clinic Director to assist the Clinic Director in overseeing clinic performance and operations. You will support staffing, administration, and resource management while upholding our core values of authenticity, humor, compassion, creativity, acceptance, and determination.

You will supervise therapy staff, ensure regulatory compliance, and contribute to improving access to quality mental health care for our community using Valant and Microsoft