Clinic Operations Lead - Wellness & Guest Experience

Massage Envy; Sunset Hills (MO); On-site; USD 25,000 - 39,000; Full time

Job summary

Massage Envy Sunset Hills is seeking an Assistant Manager to support the Manager in daily clinic operations, focusing on sales, customer service, staff supervision, and business details. You will promote the wellness plan and related services while maintaining a high standard of guest care.

The role requires overseeing scheduling, payroll, training, and compliance, with a goal of achieving monthly and annual performance targets and ensuring a safe, professional environment for staff and guests.

Qualifications

• Minimum high school diploma or equivalent.
• Experience in clinic or retail management preferred.
• Ability to lead a team and manage schedules.

Responsibilities

• Supervise and manage the clinic operations with a focus on sales and customer service.
• Establish leadership presence to drive performance and uphold company values.
• Plan staffing, training, hiring, and payroll processing.
• Ensure compliance with company policies and local regulations.

Skills

Staff supervision

Customer service

Sales

Scheduling

Payroll

Communication

Education

High school diploma or GED

Tools

MS Office

Payroll software

Job description

Massage Envy Sunset Hills is seeking an Assistant Manager to support the Manager in daily clinic operations, focusing on sales, customer service, staff supervision, and business details. You will promote the wellness plan and related services while maintaining a high standard of guest care.

The role requires overseeing scheduling, payroll, training, and compliance, with a goal of achieving monthly and annual performance targets and ensuring a safe, professional environment for staff and guests.