Clinic Operations Lead — Scheduling & Facilities

NISMA THERAPY SERVICES LLC; Fairbanks (AK); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Company parties

Competitive salary

Flexible schedule

Relocation bonus

Training & development

Tuition assistance

Paid time off

Job summary

Nisma Therapy Services LLC is seeking an experienced Office Manager to lead our Fairbanks clinic's day-to-day operations. You will oversee the front desk, manage scheduling, and support revenue-cycle and HR processes while ensuring excellent patient care.

This full-time, on-site role offers ownership from day one, with opportunities to drive improvements across facilities, IT, and team development in a growing pediatric and adult caseload.

Qualifications

• 2+ years of office management or supervisory experience in healthcare or clinical settings.
• Generalist capable of handling patient-facing issues, IT, HR, facilities, vendor coordination, and budget tracking.
• Ability to manage a complex daily schedule and make real-time decisions.
• Experience with EMR/scheduling systems (Prompt a plus, not required).
• High level of organization with calm, solutions-focused approach.
• Supervisory or team-lead experience preferred.
• High school diploma required; Associate's or Bachelor's degree a plus.
• Able to lift up to 50 lbs and move around the building.

Responsibilities

• Supervise front-desk team and daily coverage.
• Own the daily schedule and provider matching.
• Manage waitlist from referrals to client contact.
• Oversee new-patient intake and insurance verification.

Skills

Office management

Supervisory experience

Organizational skills

EMR scheduling

Education

High school diploma

Associate's or Bachelor's degree

Tools

Prompt EMR

Job description

Nisma Therapy Services LLC is seeking an experienced Office Manager to lead our Fairbanks clinic's day-to-day operations. You will oversee the front desk, manage scheduling, and support revenue-cycle and HR processes while ensuring excellent patient care.

This full-time, on-site role offers ownership from day one, with opportunities to drive improvements across facilities, IT, and team development in a growing pediatric and adult caseload.