Clinic Operations Lead — Patient Journey & Team Ops

Medimorph; Covington (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Medify Aesthetic Partners in Covington, KY is seeking an Operations Lead to manage day-to-day operations at the location and oversee the five accountabilities: leadership, service delivery, efficiency, integration, and infrastructure.

You will coordinate the PES, Concierge, providers, and staff; maintain schedules, onboarding, and KPI reporting; ensure HIPAA compliance and a smooth patient journey.

Qualifications

• 1–3 years in healthcare operations.
• Experience leading a team and coordinating daily work.
• Familiarity with HIPAA and OSHA requirements.

Responsibilities

• Lead daily operations and set priorities.
• Manage scheduling, onboarding, and timekeeping.
• Monitor KPIs and report to Senior Operations Leader.
• Ensure patient journey and HIPAA compliance.
• Implement SOPs and process improvements.

Skills

Healthcare ops

Team leadership

Process optimization

EMR/POS systems

Microsoft Office

HIPAA compliance

Tools

EMR/POS

Practice mgmt software

MS Office

Job description

Medify Aesthetic Partners in Covington, KY is seeking an Operations Lead to manage day-to-day operations at the location and oversee the five accountabilities: leadership, service delivery, efficiency, integration, and infrastructure.

You will coordinate the PES, Concierge, providers, and staff; maintain schedules, onboarding, and KPI reporting; ensure HIPAA compliance and a smooth patient journey.