Clinic Operations Lead – Patient Experience

UVM Health - UVM Medical Center; South Burlington (VT); On-site; USD 42,000 - 54,000; Full time

Job summary

UVM Health - UVM Medical Center in South Burlington, VT seeks an Operations Support Specialist to lead clinic operations and enhance the patient experience. The OSS supports the Practice Supervisor by coordinating work, resolving problems, and contributing to staff training and evaluations.

This role functions as part of the site-based leadership team, focusing on all clinic operations and process improvements to maintain high quality customer service for patients and visitors in a busy

Qualifications

• Associates Degree in Business or related field is preferred or equivalent combination of education and experience is necessary.
• Minimum of one year of experience in a relevant healthcare setting.

Responsibilities

• Lead by assisting the Practice Supervisor in coordinating work activities, resolving problems, training, orientation, and contributing to performance evaluations of the support staff.
• Make suggestions and participate in process improvements in support of achieving the established Medical Group performance expectations.

Education

Associates Degree in Business or related field

Job description

UVM Health - UVM Medical Center in South Burlington, VT seeks an Operations Support Specialist to lead clinic operations and enhance the patient experience. The OSS supports the Practice Supervisor by coordinating work, resolving problems, and contributing to staff training and evaluations.

This role functions as part of the site-based leadership team, focusing on all clinic operations and process improvements to maintain high quality customer service for patients and visitors in a busy