Clinic Operations Lead: Patient Care & Team Leadership

Akido Labs, Inc.; Pomona (CA); On-site; USD 70,000 - 79,000; Full time

Benefits offered by this job

Health benefits include medical,Dental

Vision

Long-term disability

Life insurance

Paid Leave Program

Job summary

Akido Labs, Inc. is seeking a Clinic Site Manager in Pomona, CA to coordinate all patient services and uphold the highest standards of care.

You will lead medical assistants and front‑office staff, optimize workflows, and serve as the main liaison between providers, staff, and patients. You will coordinate with diagnostic partners, including RadNet, Labcorp, and Quest, manage budgets and resources, and ensure compliance with healthcare regulations.

Qualifications

• Minimum one (1) year of clinic manager experience in an outpatient or medical group setting (required).
• Experience directly managing medical assistants (required).
• Working knowledge of RadNet, Labcorp, and Quest platforms (required).
• Strong leadership and communication skills (required).
• Proficiency in medical office operations and healthcare regulations (required).
• Experience with budget management and resource allocation (required).
• High school diploma or GED (required).
• Active California RN or LVN license (preferred; required for the Bonita location).
• Five (5) years of supervisory experience in a healthcare setting (preferred).
• Five (5) years of medical group office experience including insurance billing and coding (preferred).
• Some college education (preferred).
• HMO experience (preferred).

Responsibilities

• Coordinate and oversee all aspects of patient services throughout the facility, ensuring exceptional care delivery
• Establish work procedures, prepare staff schedules, and optimize departmental workflow
• Lead, train, and develop a team of medical assistants and healthcare professionals, including providing ongoing performance feedback
• Act as the primary liaison between medical providers, staff, and patients
• Coordinate with diagnostic and lab partners, including managing orders and results through RadNet, Labcorp, and Quest platforms
• Monitor and manage facility resources, including supplies, equipment, and budgets
• Conduct regular staff meetings and ensure quarterly safety training compliance
• Maintain compliance with healthcare regulations, including site inspections and OSHA requirements
• Resolve conflicts and serve as an information resource for staff and patients

Skills

Clinic management

Leadership

Staff training

Budget management

Healthcare regulations

Communication

Team coordination

Education

High school diploma or GED

Some college education

RN/LVN license (preferred; Bonita location may require)

Tools

RadNet

Labcorp

Quest platforms

Job description

Akido Labs, Inc. is seeking a Clinic Site Manager in Pomona, CA to coordinate all patient services and uphold the highest standards of care.

You will lead medical assistants and front‑office staff, optimize workflows, and serve as the main liaison between providers, staff, and patients. You will coordinate with diagnostic partners, including RadNet, Labcorp, and Quest, manage budgets and resources, and ensure compliance with healthcare regulations.