Clinic Operations Lead | Patient Care & Team Coaching

Jobtailor; Columbus (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Jobtailor is seeking a Clinic Administrative Specialist in Columbus, OH to support patient care through clinical and administrative tasks within scope of practice.

You will coordinate daily operations, manage medical records, oversee scheduling and registration, verify insurance, and lead and develop staff to maximize clinic performance. Strong EMR and EPIC skills, attention to detail and excellent customer service are essential.

Qualifications

• High school diploma is required; associate degree preferred.
• 3–5 years of clinical experience or equivalent.
• Working knowledge of EMR systems and EPIC preferred.
• Proficiency with Word and Excel.
• Ability to serve as liaison between management and staff.
• Strong problem-solving and multitasking abilities.
• Excellent written and verbal communication skills.
• High interpersonal skills for handling sensitive situations.
• Exceptional customer service skills and professionalism.
• Licensing as Medical Assistant or LPN preferred.

Responsibilities

• Support the patient care mission through clinical and administrative tasks within scope of practice
• Coordinate and oversee day-to-day administrative and clinical clinic operations
• Manage medical records
• Oversee patient scheduling and registration
• Perform insurance verification
• Allocate work to clinical staff
• Lead onsite staff
• Coach and develop staff
• Maximize clinic success
• Maintain professionalism, attendance, punctuality, attention to detail, cooperation, and customer service standards

Skills

Clinical experience

Interpersonal skills

Customer service

Problem-solving

Communication skills

Attention to detail

Coaching and development

Prioritization

Independent judgment

Education

High school diploma

Associate degree preferred

Medical Assistant License

LPN License

Tools

EMR systems

EPIC

Microsoft Word

Microsoft Excel

Medical records management

Job description

Jobtailor is seeking a Clinic Administrative Specialist in Columbus, OH to support patient care through clinical and administrative tasks within scope of practice.

You will coordinate daily operations, manage medical records, oversee scheduling and registration, verify insurance, and lead and develop staff to maximize clinic performance. Strong EMR and EPIC skills, attention to detail and excellent customer service are essential.