Clinic Operations Lead - Medical Support & Access

U.S. Department of Veterans Affairs; Iowa City (IA); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

The Lead Medical Support Assistant at the Iowa City VA Health Care System, within the Specialty Care Service, provides essential medical administrative support in outpatient clinics. The position requires coordinating daily tasks, directing workload, and ensuring efficient clinic operations as part of a collaborative care team.

The role emphasizes staffing coverage, training needs assessment, and supporting complex clinical flow processes to improve access to care across clinics, specialties,

Qualifications

• Lead MSA responsibilities include daily workload assessments, assigning work, and ensuring proper staffing coverage.
• Lead MSA evaluates training records and determines training needs of MSAs to support across interdisciplinary settings.
• Lead assists with complex procedures including clinical flow processes for access to care across multiple clinics, specialties, and community resources.

Description du poste

The Lead Medical Support Assistant at the Iowa City VA Health Care System, within the Specialty Care Service, provides essential medical administrative support in outpatient clinics. The position requires coordinating daily tasks, directing workload, and ensuring efficient clinic operations as part of a collaborative care team.

The role emphasizes staffing coverage, training needs assessment, and supporting complex clinical flow processes to improve access to care across clinics, specialties,