Clinic Operations Lead - Health Center

One Community Health - CA; Rancho Murieta (CA); Presencial; USD 74 000 - 93 000; Tempo integral

Resumo da oferta

One Community Health in Midtown Sacramento, CA is seeking an Assistant Health Center Manager to support daily clinic operations, ensure efficient patient-centered care, and lead front/back desk workflows. The role focuses on staffing, scheduling, and adherence to EPIC-based processes.

The ideal candidate will have 3+ years in healthcare administration, strong communication, and a commitment to equitable care.

Qualificações

• Minimum of 3 years of experience in a healthcare administrative role with clinic operations knowledge.
• Strong communication and problem-solving skills essential in a fast-paced clinic.
• Familiarity with EPIC or similar EHR systems and commitment to equitable patient care.

Responsabilidades

• Support the Health Center Manager in daily operations to ensure seamless clinic flow and coordination.
• Monitor appointment schedules, cancellations, no-shows, and rebookings to maximize utilization.
• Oversee opening/closing procedures, security, and staff scheduling for front and back desks.
• Assist in reviewing PSR schedules for accuracy and coverage; guide PSRs as needed.
• Ensure patient demographics, eligibility checks, and chart prep are completed correctly.
• Maintain patient wait times by monitoring schedules and rescheduling as needed.
• Support provider panel management and continuity of care; improve PCP follow-up.
• Assist in hiring, onboarding, training, and orientation for new staff.
• Track attendance, payroll timekeeping, and staff performance reviews.
• Ensure HIPAA compliance, audits, and quality assurance reviews are conducted.
• Coordinate cross-department communication to maintain consistent workflows.

Conhecimentos

Healthcare admin experience

Clinic operations

Scheduling systems

Team communication

Interpersonal skills

EHRs EPIC

Patient-centered care

CPR/BLS certification

Formação académica

Medical Assistant Diploma/Certificate

Ferramentas

EPIC EMR

Descrição da oferta de emprego

One Community Health in Midtown Sacramento, CA is seeking an Assistant Health Center Manager to support daily clinic operations, ensure efficient patient-centered care, and lead front/back desk workflows. The role focuses on staffing, scheduling, and adherence to EPIC-based processes.

The ideal candidate will have 3+ years in healthcare administration, strong communication, and a commitment to equitable care.