Clinic Operations & Front Desk Coordinator

Prolerity Clinical Research, Inc.; Marrero, Northern (LA, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Prolerity Clinical Research, Inc. is seeking an Office Coordinator to support daily front-desk operations and clinical office administration. The role emphasizes professional communication, patient service, and accurate data entry in a fast-paced research site.

The ideal candidate will be organized, detail-oriented, and capable of multitasking while maintaining privacy standards and collaborating with clinicians and coordinators to ensure smooth clinic operations.

Qualifications

• Education: High school diploma or equivalent required; associate degree preferred.
• Experience: 1–2 years in an administrative/front-office or customer-service role (medical office experience preferred).
• Proficiency with scheduling systems, digital records, and standard office equipment.

Responsibilities

• Greet patients and visitors professionally.
• Answer, screen, and direct incoming calls promptly and courteously.
• Schedule appointments and assist with cancellations/no-shows to support clinic flow.
• Perform general administrative duties including filing, data entry, copying, scanning, and document prep.
• Maintain and update electronic and physical patient records in compliance with privacy/regulatory requirements.
• Monitor office supplies and maintain organized workspaces and reception areas.
• Receive, sort, and distribute mail, faxes, and packages.

Skills

Verbal communication

Written communication

Interpersonal skills

Organization

Multitasking

Microsoft Office

EMR/CRM familiarity

HIPAA knowledge

OSHA basics

Education

High school diploma or equivalent

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

EMR system

CRM system

Job description

Prolerity Clinical Research, Inc. is seeking an Office Coordinator to support daily front-desk operations and clinical office administration. The role emphasizes professional communication, patient service, and accurate data entry in a fast-paced research site.

The ideal candidate will be organized, detail-oriented, and capable of multitasking while maintaining privacy standards and collaborating with clinicians and coordinators to ensure smooth clinic operations.