Clinic Operations Director - Patient Experience & Growth

Concentra; Reno (NV); On-site; USD 77,000 - 101,000; Full time

Benefits offered by this job

401k Plan

Referral Bonus

Tuition Reimbursement

Commuter Benefits

Dependent Care FSA

Employee Discounts

Incentive Plan

Job summary

Concentra is seeking a Center Operations Director to oversee daily clinic operations, staff leadership, patient flow, and service quality. You will drive clinical outcomes and ensure compliance while collaborating with clinical leadership to meet center goals.

Responsibilities include staffing, workflow optimization, and ensuring excellent patient care, with a focus on safety, accountability, and performance metrics. Benefits and career growth opportunities are available.

Qualifications

• 3+ years of work leadership or operations management experience.

Responsibilities

• Lead patient facilitation and ensure exceptional service delivery.

Skills

Operations leadership

Healthcare experience

Customer service

Staff management

Facility management

Education

Bachelor's degree preferred

Tools

Word

Excel

Job description

Concentra is seeking a Center Operations Director to oversee daily clinic operations, staff leadership, patient flow, and service quality. You will drive clinical outcomes and ensure compliance while collaborating with clinical leadership to meet center goals.

Responsibilities include staffing, workflow optimization, and ensuring excellent patient care, with a focus on safety, accountability, and performance metrics. Benefits and career growth opportunities are available.