Clinic Operations Director — Billing, Compliance & Growth

Advocate Health; Charlotte (NC); On-site; USD 90,000 - 110,000; Full time

Job summary

Advocate Health is hiring a seasoned clinic manager to oversee day-to-day operations across assigned practices. The role emphasizes safety, regulatory compliance, and strong financial stewardship, including budgeting, billing accuracy, and efficient coding practices.

Qualified candidates hold a Bachelor's degree (Business or Healthcare Administration) with a Master's preferred, plus a minimum of three years’ management experience in a physician office, outpatient, or community clinic.

Qualifications

• Bachelor's degree in Business or Healthcare Administration.
• Master's degree in Business or Healthcare Administration preferred.
• 3 years of management experience in a physician office, outpatient, or clinic.

Responsibilities

• Promote a safe environment and apply management principles.
• Ensure billing and filing of insurance by CPN is accurate per third-party requirements.
• Ensure CPT/ICD-9 coding accuracy and educate physicians on coding changes.
• Prepare and manage clinic budget within guidelines; monitor financials.
• Provide recruiting oversight and train staff on regulations.
• Conduct timely staff evaluations and maintain policies and job descriptions.
• Ensure medical records accuracy and regulatory compliance.
• Coordinate marketing activities for assigned practices as a community representative.

Education

Bachelor's degree in Business or Healthcare Administration

Master's degree in Business or Healthcare Administration

Job description

Advocate Health is hiring a seasoned clinic manager to oversee day-to-day operations across assigned practices. The role emphasizes safety, regulatory compliance, and strong financial stewardship, including budgeting, billing accuracy, and efficient coding practices.

Qualified candidates hold a Bachelor's degree (Business or Healthcare Administration) with a Master's preferred, plus a minimum of three years’ management experience in a physician office, outpatient, or community clinic.