Clinic Operations Lead

Nevada Foot and Ankle; Reno (NV); On-site; USD 70,000 - 95,000; Full time

Job summary

Balance Health in Santa Monica is seeking a Clinic Supervisor to lead daily office operations and deliver a first-rate patient experience. You will supervise medical office staff, coordinate scheduling, billing, and verification processes, and ensure compliance and smooth workflow in a fast-paced practice.

The role requires strong leadership, attention to detail, and excellent communication with physicians and staff.

Qualifications

• A High School Diploma or equivalent is required with a bachelor’s degree preferred.
• Demonstrated experience in health care in the following areas: patient scheduling; insurance verification; billing and collections and/or patient financial services.
• Ability to build rapport and interact effectively with personnel at all levels within the practice and with vendors and business partners outside the Company.

Responsibilities

• Manages all aspects of the assigned practice day-to-day operations under the general supervision and guidance of the Regional Director of Operations.
• Direct management of the medical office team ensuring proper staffing by assessing, interviewing, hiring then properly managing, guiding, and coaching the best qualified clinic and administrative team members.
• Performs team member evaluations in a timely and professional manner with the intent of helping ensure career growth, development, and retention.
• Liaise closely with doctors to help identify areas of improvement for the office.
• Develop and implement standardized work to ensure all aspects of the office are appropriately covered.
• Train front office personnel on how to properly perform patient registration/check in, verify patient information, collect copayments and any missing or required paperwork.

Job description

Balance Health in Santa Monica is seeking a Clinic Supervisor to lead daily office operations and deliver a first-rate patient experience. You will supervise medical office staff, coordinate scheduling, billing, and verification processes, and ensure compliance and smooth workflow in a fast-paced practice.

The role requires strong leadership, attention to detail, and excellent communication with physicians and staff.