Clinic Office Manager

Goodside Health; Texas; On-site; USD 50,000 - 85,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming pediatric healthcare as a Clinic Office Manager. In this pivotal role, you will lead operations for multiple clinics, ensuring they run smoothly while fostering a supportive environment for both staff and patients. Your leadership will be crucial in maintaining high standards of customer service and compliance, while also participating in recruitment and employee development. This is an exciting opportunity to make a meaningful impact in the lives of children and their families, all while working in a dynamic and collaborative setting that values passion and adaptability.

Benefits

Medical, Dental, and Vision coverage

401(k) plan with company match

Generous PTO

Paid holidays

Corporate discount program

Professional development reimbursement

Company-paid BLS/PALS renewal classes

Free in-clinic and telemedicine visits

Employee Assistance Program

Qualifications

• CMA or LVN with Texas License required.
• At least one year of medical office management experience.

Responsibilities

• Oversee daily clinic operations and ensure a positive environment.
• Manage reporting, compliance updates, and operational flow.

Skills

Organizational skills

Leadership capabilities

Customer service orientation

Professional communication

Confidentiality

Microsoft Office proficiency

Engagement with diverse individuals

Education

Certified Medical Assistant (CMA)

Licensed Vocational Nurse (LVN)

BLS Certification

Tools

Medical/patient applications

Job description

Description

Join the Goodside Health Team as a Clinic Office Manager!

Goodside Health is on a mission to transform pediatric healthcare by providing accessible, high-quality in-person and virtual care for children across Texas. We deliver urgent care, primary care, telemedicine, and SchoolMed services to K-12 students, breaking down barriers to ensure every child receives the care they deserve. Now, we're inviting passionate professionals to help us shape the future of pediatric health.

About the Role:

We’re looking for an experienced Clinic Office Manager to lead operations at our Katy Cinco and Morton Ranch clinics. This role is central to ensuring our clinics run smoothly, and you’ll have the chance to make a meaningful impact by coaching and mentoring your team, working closely with cross-functional partners, and fostering a supportive environment for both staff and patients.

What You’ll Do:

1. Oversee daily clinic operations, ensuring a positive and professional environment.
2. Lead scheduling to maintain optimal staffing for seamless clinic functionality.
3. Champion excellent customer service at all levels of the clinic.
4. Manage reporting, including clinic KPIs, compliance updates, weekly team communications, and operational flow.
5. Participate in recruitment efforts, building a team aligned with Goodside Health’s core values.
6. Support employee development through team-building, mentoring, and coaching.
7. Ensure compliance with HIPAA, OSHA, labor laws, and all relevant regulations.

Skills & Abilities:

1. Strong organizational and leadership capabilities.
2. Exceptional customer service orientation.
3. Professional communication skills with a positive, courteous tone.
4. Confidentiality in handling sensitive patient information.
5. Proficiency in Microsoft Office and medical/patient applications.
6. Ability to engage professionally with a wide range of people—clinicians, patients, families, suppliers, and more.

Qualifications:

1. Certified Medical Assistant (CMA) or Licensed Vocational Nurse (LVN) with a Texas License required.
2. BLS Certification.
3. Pediatric and urgent care experience preferred.
4. At least one year of medical office management experience.
5. Flexible availability: clinic hours are 7 days per week, 365 days a year.
6. Bilingual in Spanish is a plus.

Why Goodside Health?

At Goodside Health, we prioritize the well-being of those who serve others. We offer a competitive salary and a comprehensive benefits package, including:

1. Health Benefits: Medical, Dental, and Vision coverage with multiple options.
2. Financial Security: 401(k) plan with company match, basic life insurance, and voluntary disability insurance.
3. Work-Life Balance: Generous PTO, paid holidays, and a corporate discount program.
4. Professional Growth: Access to professional development reimbursement and company-paid BLS/PALS renewal classes.
5. Perks: Free in-clinic and telemedicine visits for employees and dependents, plus an Employee Assistance Program.

Clinic Hours:

Monday - Friday: 12:00 pm – 9:00 pm
Saturday - Sunday: 9:00 am – 5:00 pm

If you’re ready to make a difference in pediatric healthcare and join a team that values Passion, Humility, Adaptability, Nurture, and Experience, we want to hear from you!

Equal Opportunity Statement
Goodside Health sincerely embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.