Clinic Medical Clerk: Patient Services & Data Entry

Center for Elders' Independence; Oakland (CA); On-site; USD 35,000 - 51,000; Full time

Job summary

The Center for Elders’ Independence in Oakland seeks a Clinic Medical Clerk to support clinic operations under the Clinic RN Supervisor. The role emphasizes clerical duties, data entry, appointment coordination, and excellent customer service for participants and families.

Qualified candidates may have Medical Assistant certification and at least two years clerical experience; bilingual abilities (English, Spanish, Cantonese, or Korean) are preferred.

Qualifications

• Two years experience in a clerical role, clinical setting preferred.
• Knowledge of medical terminology; CPR/First Aid preferred.
• Experience with EHRs, data entry, and MS Office desired.
• Bi-lingual English, Spanish, Cantonese, or Korean preferred.

Responsibilities

• Answering clinic telephones and routing calls.
• Data entry of outpatient procedures for referral and billing.
• Schedule internal and external appointments and coordinate with staff.
• Maintain clinic files, forms, and inventory, and ensure patient flow.
• Provide excellent customer service to participants and families.

Skills

Data entry

Customer service

Verbal & written communication

Team player

Ability to work under pressure

Bilingual - EN, ES, CN, or KO

Education

Medical Assistant certification (preferred)

Two years clerical experience (preferred)

Tools

MS Office

Electronic health records

Job description

The Center for Elders’ Independence in Oakland seeks a Clinic Medical Clerk to support clinic operations under the Clinic RN Supervisor. The role emphasizes clerical duties, data entry, appointment coordination, and excellent customer service for participants and families.

Qualified candidates may have Medical Assistant certification and at least two years clerical experience; bilingual abilities (English, Spanish, Cantonese, or Korean) are preferred.