Medical Clinic Clerk & Patient Coordinator

InnovAge Holding Corp.; San Bernardino (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

InnovAge Holding Corp. seeks a Clinic Clerk to support administrative functions at the clinic. You will handle front-desk duties, greet visitors, answer calls, route messages, and assist with participant care scheduling.

Responsibilities include data entry of participant information and orders, processing diagnostic reports, coordinating transportation, filing and indexing records, and assisting with medication dispensing as needed. Strong clerical skills and medical terminology required.

Qualifications

• Strong clerical skills including filing, record keeping, data entry, and customer service.
• Proficiency in medical terminology.
• Current CPR certification or ability to obtain CPR certification.
• High School diploma or GED required.

Responsibilities

• Answers incoming phone line and routes calls to appropriate parties or voice mail as requested.
• Greets and directs incoming foot traffic to the center and provides information on services.
• Performs data entry of participant information, diagnostic orders, test results and Data PACE information.
• Coordinates with transportation to schedule outside and in-house appointments and notifies participants and families.
• Receives diagnostic tests by fax or e-mail and routes to the Primary Care Physician; follows up for results.
• Files, scans and indexes clinic medical information in records from clinical services and departments.
• Assists in the dispensing of medications, inhalers, eye drops, and other aids as needed.
• Completes service utilization as assigned.
• Keeps immunization tracker up-to-date and enters new information promptly.

Skills

Clerical skills

Medical terminology

CPR certification

Bilingual

Education

High School diploma or GED

Job description

InnovAge Holding Corp. seeks a Clinic Clerk to support administrative functions at the clinic. You will handle front-desk duties, greet visitors, answer calls, route messages, and assist with participant care scheduling.

Responsibilities include data entry of participant information and orders, processing diagnostic reports, coordinating transportation, filing and indexing records, and assisting with medication dispensing as needed. Strong clerical skills and medical terminology required.