Clinic Manager

Rescue Mission of Roanoke Inc.; Roanoke (VA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Rescue Mission of Roanoke Inc. seeks a Clinic Manager to oversee daily clinic operations, patient care coordination, and regulatory compliance at the Fralin Free Clinic in Roanoke, VA.

The role includes on-call duties and after-hours coverage to ensure consistent service to guests and partners. The ideal candidate brings clinic management experience, healthcare administration or public health credentials, and proficiency with Microsoft Office and Google Workspace, along with HIPAA and OSHA

Qualifications

• Experience managing a clinic with a medical background preferred
• Public Health or Healthcare Administration degree helpful
• Strong organizational and multitasking abilities
• Knowledge of HIPAA and healthcare regulations
• Commitment to patient-centered care and teamwork

Responsibilities

• Oversee day-to-day operations of the clinic team and administrative/clinical functions
• Ensure regulatory compliance and quality patient care
• Represent Rescue Mission at partner meetings and events as scheduled
• Participate in on-call rotation and after-hours coverage
• Coordinate with volunteers and staff for clinic efficiency

Skills

Clinic management

Healthcare operations

Microsoft Office

Google Workspace

HIPAA awareness

OSHA guidelines

Communication skills

Education

Healthcare Administration degree

Public Health degree

Pharmacy Tech certification

MOCA certification

Dental X-ray certification

Tools

Microsoft Office

Google Workspace

Job description

Who We Are:

Since 1948, The Rescue Mission of Roanoke has been on the mission of “Helping Hurting People in Jesus’ Name.” The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need.

We are a non-profit faith based, equal opportunity employer.

The Clinic Manager serves to manage the day-to-day operations of the clinic team and coordination of the daily administrative and clinical functions of the clinic. Ensuring compliance with regulations. Assist with patient-centered care as needed. Represents Rescue Mission at partner meetings, speaking engagements and events as scheduled. On-Call rotation and evening clinic hours as scheduled.

Hours of Availability:

Full-Time with Flexible Schedule

Typically, Monday - Friday; 8a - 5p; weekends, nights & holidays as scheduled

Locations:

Fralin Free Clinic

321 Tazewell Ave, SE

Roanoke, VA 24013

Compensation: $DOE/hour (non-exempt/hourly)

Our Team Members should exhibit the following:

Possess a sincere love of Christ & maintain a Christian Walk that is evident of that love.

Individuals must adhere to Rescue Mission of Roanoke’s Statement of Faith.

Demonstrates a genuine interest in the safety and well-being of our guests and team members.

Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.

Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.

Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.

Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.

Ambitious to exceed expectations.

Specific Qualifications, Strengths & Skillset:

Previous experience managing a clinic with a medical background preferred (due to this role potentially can assist with patient care) Public Health or Healthcare Administration degree, helpful & preferred

A strong understanding of healthcare operations, management principles, community resources and patient care is crucial

Servant Leadership mindset to proactively manage team members and clinic operations in a timely, efficient manner with strong advocacy for unique needs of patients. Ability to build strong relations and initiate conflict resolution early to avoid the need for de-escalation skills

Demonstrated skills, knowledge and experience in managing projects/daily assignments.

Proficiency with Microsoft Office & Google products and email communications.

Working knowledge of HIPPA, OSHA and healthcare clinic guidelines and regulations.

Current active Pharmacy Tech, MOCA, and/or Dental Xray certifications; to be obtained within 6 months of hire.

Career Summary (not all-inclusive):

Serves to ensure timely, efficient, and respectful clinical services are provided with a patient-centered care approach in compliance with healthcare regulations. Assist the clinic team with patient care as needed; include maintaining team dynamics, flow of patients in the clinic, compliance with healthcare regulations, data management & reporting, certification compliance for the clinic and team members, on-call rotation to support the clinic after-hours. Street Outreach coordination and participation, maintain a safe, secure and clean clinic. Volunteer engagement, training and coordination of assignments.

All Rescue Mission of Roanoke team members may be asked to complete other duties as assigned by the leadership/management. The expectation is to complete these assignments as requested.

Physical demands essential to performing the job duties of this position (not an all-inclusive list). Continuous - Communicating with others to exchange information; verbally and/or electronically Frequent - potential exposure to bodily fluids, bloodborne pathogens, infectious diseases Prolonged periods of physical activity (80%) sitting and/or standing Prolonged periods of standing, stooping, turning, twisting, pushing, pulling objects Frequent computer use; computer screen exposure Lift up to 50 pounds; not typically repetitive Temperatures may vary depending on activity/events; indoor/outdoor exposure Noise levels may vary depending on activity/event and/or location

The Rescue Mission of Roanoke is a drug free workplace. Tobacco products may be used in designated areas.

We look forward to reviewing your qualifications!