Clinic Manager

Massage Envy; Greenville (NC); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Telehealth

Paid time off

Flexible schedule

Training provided

Free service monthly

Product discounts

Job summary

Massage Envy Greenville NC franchise is seeking a full-time leader to drive membership and retail sales while supporting a caring team dedicated to helping guests feel their best.

Qualified candidates bring management or sales experience, strong leadership, and the ability to coach others. The role includes managing operations, training, and creating a positive workplace culture. Perks include telehealth, PTO, and flexible scheduling.

Qualifications

• Management and/or sales experience in a personal service environment.
• Ability to motivate, coach and support a team.
• Skillful in having professional, constructive conversations.
• Capable of fostering a strong workplace culture aligned with the mission.

Responsibilities

• Drive membership growth and promote retail sales while guiding the team.
• Set goals, prioritize work and analyze business performance.
• Resolve customer challenges while maintaining a safe, therapeutic environment.
• Provide ongoing training and review performance to empower growth.
• Develop positive relationships with employees, members and guests.

Skills

Leadership/sales experience

Team coaching

Professional tough conversations

Culture building

Job description

Be Empowered to Lead the Way to Wellness

At Massage Envy Greenville NC franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

Perks & Pay:

• Competitive base pay of $17-24/hour plus bonuses
• Employer-paid telehealth
• Paid time off for full-time employees
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

Job Type & Schedule:

• Full-Time
• Monday to Friday, Day Shift, Evening Shift, Weekends, Holidays, Flexible hours

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.