Junior Clinic Manager

JEM Wellness Brands; Raleigh (NC); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Vision & Dental

Disability & Life Insurance

401(k)

PTO

Pet insurance discount

Flexible schedule

Training

Employee Assistance Program

Product discount 40%

Career advancement

Job summary

Massage Envy in Raleigh is seeking team members who are passionate about helping guests feel their best through Total Body Care. You will provide exceptional customer service, educate clients on services and the Wellness Program, and book appointments while promoting homecare retail purchases.

Join a team with training, a flexible schedule, and opportunities for career advancement. This on-site role supports clinic flow and guest experience at Creedmoor Road location.

Qualifications

• Must be 18 years or older.
• High school diploma (or equivalent); retail or sales experience preferred.
• Strong math and computer skills; ability to multitask.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and wellness program; book future services and retail purchases.
• Greet clients, schedule services, answer calls and emails, respond to questions.
• Grow and retain a client base through in-person and phone/email outreach.

Skills

Customer service

People skills

Math & computer skills

Multitasking

Body care knowledge

Education

High school diploma

Job description

Where Better Careers Begin!

Massage Envy 8357 Creedmoor Road

Do you have a passion for helping others?

At the Massage Envy [Location] franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay

• Company contributed medical insurance for full-time team members
• Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available
• 401(k) retirement plan for all team members after 6 months of employment
• Paid Time Off (PTO) for full-time team members
• Discounted pet insurance through Fetch
• A flexible schedule for a better work/life balance
• In-depth product and service training
• Employee Assistance Program available
• 40% off all products
• Long-term career planning and advancement

Qualified Candidates

• Must be 18 years or older
• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

• ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.