Clinic Manager

Family Planning Services Of Lorain County; Elyria (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid sick leave

Personal time

Vacation benefits after one year of em

Professional development opportunities

Supportive, collaborative work env

Job summary

Family Planning Services of Lorain County is seeking an experienced Clinical Manager to lead daily clinical operations and support high-quality, culturally responsive patient care. The ideal candidate is fluent in English and Spanish and brings strong clinical judgment, leadership, organization, and communication skills.

The role requires CMA credential, EMR proficiency, and the ability to develop policies, manage documentation, and collaborate across clinical and administrative teams to

Qualifications

• Fluency in English; Spanish preferred.
• Current CMA credential.
• Experience using electronic medical record (EMR) systems.
• Strong leadership, communication, organizational, and time-management skills.
• Ability to work effectively in a fast-paced clinical environment.

Responsibilities

• Oversee daily clinical operations, workflow, staffing, and scheduling.
• Supervise, support, and mentor clinical staff.
• Coordinate patient care and ensure quality standards are maintained.
• Develop, implement, and maintain clinical policies, procedures, and best practices.
• Monitor staff performance, productivity, documentation, and compliance.
• Assist with hiring, training, and onboarding clinical team members.
• Ensure accurate documentation and medical records management.
• Communicate effectively with patients and families.
• Collaborate with healthcare providers, administrative staff, and leadership.
• Respond to patient concerns and maintain a positive patient experience.
• Ensure compliance with healthcare regulations and policies.
• Support BCCP processes, laboratory logs and maintenance, and pharmacy ordering as applicable.

Skills

Fluency in English

Fluency in Spanish

Leadership

Communication

Time management

EMR experience

Education

CMA credential

Tools

EMR systems

Job description

Family Planning Services of Lorain County is seeking an experienced Clinical Manager (bilingual preferred) to lead daily clinical operations and support the delivery of high-quality, compassionate, and culturally responsive patient care. The ideal candidate is fluent in English and Spanish and brings strong clinical judgment, leadership, organization, and communication skills.

Key Responsibilities

• Oversee daily clinical operations, workflow, staffing, and scheduling.
• Supervise, support, and mentor clinical staff.
• Coordinate patient care and help ensure quality standards are consistently maintained.
• Develop, implement, and maintain clinical policies, procedures, and best practices.
• Monitor staff performance, productivity, documentation, and compliance.
• Assist with hiring, training, and onboarding clinical team members.
• Ensure accurate and timely documentation and medical record management.
• Communicate effectively and respectfully with patients and families.
• Collaborate with healthcare providers, administrative staff, and organizational leadership.
• Respond to patient concerns and help maintain a positive, respectful patient experience.
• Ensure compliance with applicable healthcare regulations and organizational policies.
• Support Breast and Cervical Cancer Program (BCCP) processes, laboratory logs and maintenance, and pharmacy ordering, as applicable.

Required Qualifications

• Fluency in English (and Spanish preferred)
• Current Certified Medical Assistant (CMA) credential.
• Experience using electronic medical record (EMR) systems.
• Strong leadership, communication, problem-solving, organizational, and time-management skills.
• Ability to work effectively in a fast-paced clinical environment.
• A compassionate, professional, dependable, and team-oriented approach.

Preferred Qualifications

• Fluency in Spanish
• Previous clinical leadership or management experience.
• Experience with the Breast and Cervical Cancer Program (BCCP), laboratory logs, laboratory maintenance, or pharmacy ordering.

What We Offer

• Paid sick leave.
• Personal time.
• Vacation benefits after one year of employment.
• Professional development opportunities.
• A supportive, collaborative work environment.

Equal Opportunity Statement

• Family Planning Services of Lorain County is an equal opportunity employer. We value a diverse workforce and consider qualified applicants without regard to legally protected characteristics.