Bilingual Medical ReceptionistMedical Assistant

Family Planning Services of Lorain; Elyria (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Family Planning Services of Lorain County in Elyria, OH is seeking a friendly, reliable bilingual Medical Receptionist/Clinical Assistant. The ideal candidate is fluent in English and Spanish, communicates clearly, stays organized, and enjoys helping patients in a fast-paced clinical setting.

You will greet patients, answer phones, schedule appointments, verify demographics and insurance, maintain records, assist clinical staff, and scan records into the EMR.

Qualifications

• Must be fluent in English and Spanish.
• Excellent verbal and written communication skills.
• Professional, dependable, and organized.
• Ability to multitask in a busy healthcare setting.
• Comfort using electronic medical records and general computer systems.
• Compassionate, patient, and respectful with patients.

Responsibilities

• Greet and check in patients in a warm, friendly, and professional manner.
• Answer phones, schedule appointments, and respond to patient inquiries.
• Verify patient demographic and insurance information.
• Maintain accurate patient records and documentation.
• Assist clinical staff with basic clinical and administrative tasks.
• Compile chart audit reports and process records requests in accordance with HIPAA privacy requirements.
• Communicate effectively with English- and Spanish-speaking patients.
• Maintain patient confidentiality and follow office policies and procedures.
• Provide excellent customer service and support to patients and families.
• Scan records into the EMR system.
• Balance the end-of-day cash drawer and assist with inventory management.
• Manage multiple priorities and work independently when needed.

Skills

Fluency in English and Spanish

Verbal and written communication

Multitasking

Organized

HIPAA privacy knowledge

Customer service

Tools

EMR software

Job description

Benefits:

• 401(k)
• Health insurance
• Paid time off

About the Position

Family Planning Services of Lorain County is seeking a friendly, reliable, and compassionate Bilingual Medical Receptionist / Clinical Assistant to join our healthcare team. The ideal candidate is fluent in English and Spanish, communicates clearly, stays organized, and enjoys helping patients in a fast-paced clinical environment.

Key Responsibilities

• Greet and check in patients in a warm, friendly, and professional manner.
• Answer phones, schedule appointments, and respond to patient inquiries.
• Verify patient demographic and insurance information.
• Maintain accurate patient records and documentation.
• Assist clinical staff with basic clinical and administrative tasks.
• Compile chart audit reports and process records requests in accordance with HIPAA privacy requirements.
• Communicate effectively and respectfully with English- and Spanish-speaking patients.
• Maintain patient confidentiality and follow office policies and procedures.
• Provide excellent customer service and support to patients and families.
• Scan records into the electronic medical record (EMR) system.
• Balance the end-of-day cash drawer and assist with inventory management.
• Manage multiple priorities and work independently when needed.

Required Qualifications

• Fluency in English and Spanish.
• Excellent verbal and written communication skills.
• Professional, dependable, and organized work habits.
• Ability to multitask effectively in a busy healthcare setting.
• Comfort using electronic medical records and general computer systems.
• A compassionate, patient, and respectful approach to working with patients.

Preferred Qualifications

• Previous medical office, reception, or clinical support experience.

What We Offer

• Competitive pay.
• [ADD CONFIRMED BENEFITS.]
• A supportive and professional work environment.

Equal Opportunity Statement

Family Planning Services of Lorain County is an equal opportunity employer. We value a diverse workforce and consider qualified applicants without regard to legally protected characteristics.