Clinic Liaison

Roswell Park Comprehensive Cancer Center; Buffalo (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

Roswell Park Comprehensive Cancer Center in Buffalo, NY is seeking a Clinic Liaison to support patients, families, and providers across the cancer care journey. You will streamline communication among clinics, OR, PACU, ICU, and patient communities, ensuring timely information and smooth flow in ambulatory settings.

This role emphasizes compassionate coordination, access to resources, and collaboration with community partners to expedite cancer care and adherence.

Qualifications

• Bachelor’s degree or equivalent in a health-related field with relevant experience.
• Experience in community, patient or customer-oriented support.
• Combination of education and experience as described in the qualifications.

Responsibilities

• Serve as a vital resource for patients, families and providers throughout the cancer care journey.
• Streamline communication between clinics, OR, PACU, ICU and patient families.
• Assist with access to resources and services to move patients through Roswell Park efficiently.
• Coordinate with internal services and outreach programs to facilitate timely cancer care.

Skills

Patient support

Education

Bachelor’s degree in a health related field

Associate’s degree in a health related field

High School Diploma or GED

Job description

## Clinic LiaisonApplylocations: Hospitaltime type: Full timeposted on: Posted Todayjob requisition id: R-21164## **Title:**Clinic Liaison**Job Type:**Regular## **Company:**Roswell Park Comprehensive Cancer Center## **Department:**Ambulatory Services - Leukemia## **Time Type:**Full time## **Weekly Hours:**40## FTE:1## **Shift:**First Shift (United States of America)## **Summary:**Join a team dedicated to delivering exceptional patient-centered care. In this role, you will serve as a vital resource for patients, families, and providers, helping to ensure a seamless and supportive healthcare experience throughout the cancer care journey. The Clinic Liaison provides support to the patients, providers and families of patients who are under the care in clinics; provides timely information to patients and families of patients who are undergoing treatment or medical procedures; helps to streamline communication between clinics, OR providers, PACU, ICU and patients’ families; services patients at Roswell Park; ensures that continuous quality care is received by all patients inside and outside of the clinic setting; monitors and assists in the throughput of patients in an ambulatory center; assists in ensuring clinic efficiency by supporting providers during clinic; assists with the connection of patients from community and clinical referrals for assessment and treatment; assists providers and patients in accessing needed resources and services to allow them to move through Roswell Park quickly and efficiently; coordinates with internal services and outreach programs with local and regional health centers, to facilitate timely cancer care and provide encouragement of adequate patient adherence; serves as both an internal and external resource for hospitals, screening facilities, county health units, state health department, patients, physicians, lay public, volunteers, and graduate students for information regarding Roswell Park. This is an excellent opportunity for a compassionate, organized, and patient-focused professional who is passionate about care coordination, communication, and making a meaningful difference in the lives of patients and their families. Starting hourly rate is $24.38 which includes a comprehensive benefits package.## **Qualifications:**Required Education and Experience 1. Bachelor’s degree in a health related field and the equivalent of one (1) year of full-time experience in community, patient or customer-oriented support; or 2. Associate’s degree in a health related field and the equivalent of three (3) years of full-time experience in community, patient or customer-oriented support. 3. High School Diploma or High School Equivalency Diploma and the equivalent of five (5) years of full-time experience in community, patient or customer-oriented support. NOTE: Required degrees must have been granted by an accredited college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.