Clinic Front Office Coordinator

Cowlitz Indian Tribe; Tukwila (WA); On-site; USD 37,000 - 43,000; Full time

Job summary

Cowlitz Indian Tribe is seeking a Program Assistant to support the Behavioral Health clinic’s front office. You will answer calls, greet clients, assist with registration, and help with intake processes while maintaining HIPAA compliance and confidentiality.

The role requires strong communication, accuracy with data entry, and the ability to coordinate with multiple staff to ensure smooth daily operations.

Qualifications

• High School Diploma or GED required.
• Three years’ related experience required.
• Background checks and tribal preference per CIT procedures apply.
• Valid driver’s license when driving for work purposes.

Responsibilities

• Answer multi-line telephone system and greet visitors, directing to appropriate staff.
• Assist clients with registration/consent paperwork and intake.
• Check in clients for intake/assessment and verify insurance information.
• Process payments and update client demographics in the system.

Skills

Interpersonal communication

Front office operations

Data entry into EHR

HIPAA knowledge

Customer service

Phone system operation

Time management

Education

High School Diploma/GED

Tools

EHR system

Windows OS

Microsoft Office

Job description

Cowlitz Indian Tribe is seeking a Program Assistant to support the Behavioral Health clinic’s front office. You will answer calls, greet clients, assist with registration, and help with intake processes while maintaining HIPAA compliance and confidentiality.

The role requires strong communication, accuracy with data entry, and the ability to coordinate with multiple staff to ensure smooth daily operations.