Surgical Office Front Desk Assistant II

1200 The General Hospital Corporation; Danvers (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Full-Time Practice Assistant II to join our team at the Danvers Outpatient Surgical Center. You will support the front desk during morning surgical check-in, greet patients, answer questions, and assist the clinical team to ensure the day runs smoothly.

Schedule: 40 hours per week, 7am-3:30pm. The ideal candidate is organized, patient-focused, and collaborative, with experience in Epic Hyperspace and general office procedures.

Qualifications

• High School Diploma or Equivalent required.
• Experience in a healthcare setting strongly preferred.
• Epic Hyperspace experience strongly preferred.

Responsibilities

• Greet and assist patients at the front desk.
• Answer telephones, manage routine inquiries, and schedule appointments.
• Support the clinical team to ensure smooth daily operations.
• Handle patient billing forms and scan documents to medical records.
• May perform scheduling, registration, and basic computer tasks.

Skills

Epic Hyperspace

Office Suite

Phone system management

Effective communication

Time management

Greet and assist patients

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking a Full-Time Practice Assistant II to join our team at the Danvers Outpatient Surgical Center. You will support the front desk during morning surgical check-in, greet patients, answer questions, and assist the clinical team to ensure the day runs smoothly.

Schedule: 40 hours per week, 7am-3:30pm. The ideal candidate is organized, patient-focused, and collaborative, with experience in Epic Hyperspace and general office procedures.