Clinic Front Desk & Patient Services Coordinator

Labette Health; Independence (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

Labette Health in Independence, KS seeks a friendly Clinic Receptionist to be the first contact for patients. You will greet visitors, schedule appointments, manage provider calendars, answer calls, verify information, and handle basic front-desk tasks.

The role requires a high school diploma or equivalent, strong communication skills, and comfort with EMR systems. Previous medical office or customer service experience is preferred, along with a professional appearance and a positive attitude.

Qualifications

• High school diploma or equivalent required.
• Prior medical office or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with EMR systems preferred.
• Professional appearance and positive attitude.

Responsibilities

• Greet patients and visitors in a professional, courteous manner.
• Schedule appointments and manage provider calendars.
• Answer phone calls and route inquiries appropriately.
• Verify patient information and collect necessary documents.
• Process co-pays and front-desk transactions, while maintaining confidentiality.

Skills

Communication

Interpersonal skills

Customer service

Multitask

Professional appearance

Education

High school diploma or equivalent

Tools

EMR systems

Job description

Labette Health in Independence, KS seeks a friendly Clinic Receptionist to be the first contact for patients. You will greet visitors, schedule appointments, manage provider calendars, answer calls, verify information, and handle basic front-desk tasks.

The role requires a high school diploma or equivalent, strong communication skills, and comfort with EMR systems. Previous medical office or customer service experience is preferred, along with a professional appearance and a positive attitude.