Clinic Front Desk & Patient Services Coordinator

CH01 CHE Fresenius Medical Care (Schweiz) AG; Honolulu (HI); On-site; USD 23,000 - 39,000; Full time

Job summary

CH01 CHE Fresenius Medical Care (Schweiz) AG is seeking an Clinic Administrative Assistant in Honolulu. The role involves front desk duties, patient engagement, scheduling, and handling medical records within a clinical environment.

Responsibilities include greeting patients, managing calls, coordinating admissions paperwork, and assisting with travel and chart preparation. This position requires a High School diploma or GED and 6 months of related experience.

Qualifications

• Knowledge of office procedures.
• Proficient in Microsoft Office applications.
• Strong written and verbal communication skills.
• Solid organizational and multi-tasking abilities.
• Customer service attitude and professional appearance.
• Ability to adapt to supporting software applications.
• Resourceful and proactive when issues arise.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Greet patients and guests professionally and maintain a welcoming environment.
• Monitor reception and waiting areas and manage mail distribution.
• Assist with admissions data processing and signatures per policy.
• Maintain accurate records for scheduling, travel, and medical records.
• Arrange travel and coordinate referrals and transportation as needed.
• Assist with month-end reporting and data entry for Crown Web related to ESRD.

Skills

Office procedures

Microsoft Office

Organizational skills

Time management

Customer service

Professional appearance

Written and verbal communication

Adaptability to software

Proactive problem solving

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

CH01 CHE Fresenius Medical Care (Schweiz) AG is seeking an Clinic Administrative Assistant in Honolulu. The role involves front desk duties, patient engagement, scheduling, and handling medical records within a clinical environment.

Responsibilities include greeting patients, managing calls, coordinating admissions paperwork, and assisting with travel and chart preparation. This position requires a High School diploma or GED and 6 months of related experience.