Clinic Front Desk & Materials Coordinator

MCKENZIE HEALTH SYSTEM; Sandusky (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

McKenzie Health System is seeking a Physical Therapy Receptionist/Materials Management Clerk for a full-time position in Sandusky, MI. The role involves scheduling and registering patients, handling phones and demographics, processing insurance information and charges, and providing clerical support within the clinic.

In addition to front-desk duties, the role supports therapists with direct patient care and assists with materials management, including receiving, storing and delivering supplies.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in Physical, Occupational or Speech Therapy or related health care field preferred.
• Experience working with general public required.
• Current BLS certification required.
• Ability to communicate effectively with peers, patients, families, physicians and all other support hospital & external personnel.
• Knowledge or ability to learn the safe use of PT/OT/SLP equipment including therapeutic ultrasound, electrical stimulation, hot/cold packs and exercise equipment.

Responsibilities

• Schedules and registers patients in the computer system.
• Answers telephone promptly and courteously.
• Obtains and verifies patient and guarantor demographic information.
• Obtains and verifies patient’s insurance information including co-pays.
• Enters charges and coding information using CPT/ICD-10 references.
• Completes forms as appropriate; handles charge/billing inquiries.
• Provides clerical, secretarial and receptionist support for the clinic and other duties as requested.
• Assists physical, occupational or speech therapists with direct patient care.
• Assists with receiving, storage and delivery of materials and supplies.
• Delivers goods to hospital departments and assists in Materials Management.

Skills

Communication skills

Patient interaction

Team collaboration

BLS certification

Education

High School Diploma

Job description

McKenzie Health System is seeking a Physical Therapy Receptionist/Materials Management Clerk for a full-time position in Sandusky, MI. The role involves scheduling and registering patients, handling phones and demographics, processing insurance information and charges, and providing clerical support within the clinic.

In addition to front-desk duties, the role supports therapists with direct patient care and assists with materials management, including receiving, storing and delivering supplies.