Clinic Front Desk & Client Experience Specialist

Centennial-Mental-Health-Center-Inc.; Sterling (CO); On-site; USD 24,797,000 - 35,818,000; Full time

Job summary

Centennial-Mental-Health-Center-Inc. in Colorado is seeking an Office Assistant to support front-desk operations across our clinic network. You will greet clients, check in, schedule, collect payments, and coordinate with billing and clinical teams.

This role requires strong organizational skills, basic MS Office, and excellent communication. QMAP certification within 90 days and 2+ years in a public office setting preferred. Competitive benefits and growth opportunities are available.

Qualifications

• High school diploma or GED required; QMAP certification within 90 days of hire.
• Two or more years of experience in a public office setting preferred.
• Strong organization, communication, and computer skills essential.

Responsibilities

• Greet clients face-to-face or by phone in a friendly, professional manner.
• Check-in and check-out clients per protocol for service lines.
• Schedule appointments and manage calendars following protocols.
• Verify insurance, payments, and patient demographics for accurate billing.
• Respond to emails and EHR tasks; coordinate with billing and clinics.
• Support office operations and assist clinical staff as needed.
• Participate in team meetings and ongoing training.
• Provide front-desk coverage regionally and assist with trainings.

Skills

Task prioritization

MS Word

MS Excel

Outlook

Communication

EHR familiarity

Time management

Customer service

Education

High school diploma or GED

QMAP certification within 90 days

2+ years public office experience

Tools

EHR systems

Job description

Centennial-Mental-Health-Center-Inc. in Colorado is seeking an Office Assistant to support front-desk operations across our clinic network. You will greet clients, check in, schedule, collect payments, and coordinate with billing and clinical teams.

This role requires strong organizational skills, basic MS Office, and excellent communication. QMAP certification within 90 days and 2+ years in a public office setting preferred. Competitive benefits and growth opportunities are available.