Clinic Front Desk Clerk I — Patient Care

US Lawns; Hilo (HI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

13 paid holidays each year (104 hours)

21 paid vacation days (168 hours) per

21 paid sick days (168 hours) per year

Medical, dental, vision, and Rx plans

Employee Assistance Program

Participation in the State of Hawaii’s

Job summary

East Hawaii Region of Hawai‘i Health Systems Corporation is seeking a Clinic Receptionist I to greet and register patients, verify insurance, schedule visits, and manage front-desk operations at Hilo Benioff Medical Center and affiliated clinics.

The role supports patients and clinical staff, handling payments, document processing, and basic clerical tasks in a fast-paced outpatient setting.

Qualifications

• Education: High School Diploma or equivalent
• Experience: Two (2) years of responsible clerical or administrative experience demonstrating knowledge of office procedures, customer service, and basic computer skills
• Skills: Strong communication and interpersonal skills, attention to detail, ability to multitask, and commitment to excellent customer service
• Typing: Preferred ability to type at a net speed of 40 words per minute with accuracy
• Substitution of Education for General Experience: An Associate’s or Bachelor’s from an accredited college or university may substitute for all the General Experience required.

Responsibilities

• Greet and register patients, verify insurance, and ensure all required documentation is completed accurately
• Schedule appointments, provide reminders, and communicate pre-visit instructions to patients
• Prepare patient charts, verify authorizations, and coordinate referrals and transfers as directed
• Answer and manage incoming calls, relay messages, and assist with patient inquiries and concerns
• Collect and process payments, issue receipts, and support patients with financial options when needed
• Maintain patient records, manage clinic correspondence, and assist with general clerical and office tasks

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Customer service

Typing 40 wpm

Education

High School Diploma or equivalent

Job description

East Hawaii Region of Hawai‘i Health Systems Corporation is seeking a Clinic Receptionist I to greet and register patients, verify insurance, schedule visits, and manage front-desk operations at Hilo Benioff Medical Center and affiliated clinics.

The role supports patients and clinical staff, handling payments, document processing, and basic clerical tasks in a fast-paced outpatient setting.