Clinic Front Desk Specialist

Pershing General Hospital; Lovelock (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Pershing General Hospital in Lovelock, NV is seeking a friendly Clinic Receptionist to manage the front desk, greet patients, verify information, schedule appointments, and handle payments.

You will work with clinic staff to ensure smooth patient flow, protect privacy under HIPAA, and support basic billing inquiries. This entry-level role offers hands-on experience in a rural health setting.

Qualifications

• High school diploma or equivalent (required).
• Fluency in Spanish preferred.
• Knowledge of HIPAA regulations and patient confidentiality.
• Strong communication and multitasking in a fast-paced clinic.

Responsibilities

• Efficiently and warmly handles patient check-ins and check-outs.
• Collects, verifies, and accurately enters patient information, including personal details, medical history, and insurance information.
• Answers incoming calls, schedules appointments, responds to inquiries, and directs calls to appropriate staff.
• Processes payments and issues receipts for service and may manage billing inquiries.
• Provides patients with necessary information about clinic services, procedures, and policies.
• Recognizes and appropriately responds to medical emergencies, ensuring quick communication with medical personnel and other hospital staff.
• Maintains patient confidentiality and adheres to HIPAA regulations.
• Participates in department and facility-wide quality assurance and process improvement initiatives.

Skills

Patient communication

Multitasking

Data entry

HIPAA knowledge

Spanish (pref)

Education

High school diploma or equivalent

Tools

Office software

Job description

Pershing General Hospital in Lovelock, NV is seeking a friendly Clinic Receptionist to manage the front desk, greet patients, verify information, schedule appointments, and handle payments.

You will work with clinic staff to ensure smooth patient flow, protect privacy under HIPAA, and support basic billing inquiries. This entry-level role offers hands-on experience in a rural health setting.